Our Commitment to Excellence in Safety

As the Accountable Manager, I am deeply committed to ensuring the safety of all our operations and services. Safety is not just a priority but the foundation of everything we do at FitsAir. It is a shared responsibility that unites management, employees, and even our valued passengers in a collective mission to uphold the highest safety standards.

To honor this commitment, we pledge the following:

1. Leadership in safety management
   • Allocate the necessary resources to effectively manage and enhance safety across all operations.
   • Cultivate a forward-thinking approach to identifying, addressing, and mitigating potential safety risks.
2. A culture of open communication
   • Foster an environment where employees and passengers alike feel empowered to report safety concerns without fear of retribution.
   • Assure all stakeholders that no punitive action will be taken for safety-related disclosures unless they involve unlawful acts, gross negligence, or intentional violations of regulations or procedures.
   • Invite our passengers to actively participate in our safety mission by reporting any deficiencies they observe during their journey through designated channels. Their valuable feedback will be treated with the utmost respect and addressed promptly.
3. Empowering through training
   • Provide our personnel with the knowledge, skills, and tools required to implement effective safety strategies and procedures.
4. Building a positive safety culture
   • Nurture a culture of integrity, transparency, and trust, ensuring that safety remains a core value at every level of the organization.
5. Fatigue awareness and management
   • Promote awareness among our management, crew, and support staff regarding the impact of fatigue on safety.
   • Address the unique challenges posed by our operations and encourage the reporting of fatigue-related hazards.
   • Implement best practices to effectively manage fatigue, safeguarding the well-being of our teams and the safety of our operations.
6. Pursuing safety excellence
   • Aspire to maintain an accident-free environment by continually enhancing our safety performance.
   • Adhere to national and international regulatory frameworks, including:
     • Civil Aviation Authority of Sri Lanka (CAASL) requirements;
     • CAASL-IS 70;
     • Gazette Notification No. 2065/38;
     • State Safety Program (SLCAP-2600);
     • ICAO Annex 19 and the Safety Management Manual (Doc 9859, 4th Edition).

Our Shared Responsibility
Safety is a collective endeavor that demands the unwavering commitment of every individual in our organization, from senior management to frontline staff. We extend this responsibility to our passengers, inviting them to join us in creating a safe, secure, and reliable flying experience.

“Safety is not just a responsibility—it is our shared purpose, our unwavering promise, and the cornerstone of our success.”

Sohail Anwar Shah
Accountable Manager, FitsAir

January 2025