You can make a reservation directly on our website www.fitsair.com or by sending us a copy of your passport that includes your travel itinerary through WhatsApp on (+94) 777 811118 or email email@example.com
Alternatively, you can visit our City Office at 362, Galle Road, Colombo 03 or branch office at 429, Negombo Road, Seeduwa.
No. We do not allow name changes. However, minor adjustments such as typos/spelling mistakes on names can be accommodated.
Based on the fare type, date changes are possible at a nominal fee.
b) Partially utilized – Send a request to FitsAir Customer Care team on WhatsApp 0777811118 or email firstname.lastname@example.org. All applicable costs and taxes will be deducted and penalty of USD 80 is applicable.
Refund requests typically take 45 working days to process.
Only 7kg of hand luggage will be permitted.
• Economy Basic - 7kg hand luggage
• Economy Classic - 7kg hand luggage + 30kg check-in luggage
• Economy Flex - 7kg hand luggage + 30kg check-in luggage
For more information visit our website https://fitsair.com/baggage/
• At the Airport for an additional fee of USD 10 per kg OR
• Pre-purchase at our City Office (Colombo 3 & Seeduwa) for an additional fee of USD 75 per 15kg (per bag)
We at FitsAir are committed to international and all other appropriate safety standards.
We conduct regular mandatory safety checks on all our aircrafts and are audited by The Sri Lanka Civil Aviation Authority (SLCAA).
FitsAir is part of the Aberdeen Holdings Group of companies.
Yes, we do. Please contact our Domestic Operation Help Desk via email email@example.com
We do not offer dummy tickets.
Yes. We offer a light snack and refreshments on-board.
Wheelchair Services are offered at a cost of USD 10, if a traveler needs special assistance. Wheelchair Service request should be made at least 48 hours before departure by contacting our Customer Care Hotline.
You can fly FitsAir as normal up to the end of your 28th week of pregnancy. If you decide to fly after the 28th week of pregnancy, you need to provide a medical certificate from your doctor or midwife.
Unfortunately, we don’t offer bassinets.