We understand that sometimes plans may change. It’s simple to change or cancel your booking with us at a nominal cost.
1. Find your booking reference.
2. Fill in the details below table.
3. Change or cancel booking: If no specific change fee is stated on your ticket at the time of issue, a reservation change fee of USD 50 (or equivalent) will apply.
Terms and Conditions;
| PENALTIES | ||
| Haul | Before Departure | After Departure |
| CHANGE FEE | ||
| Short Haul | Not Allowed | Not Allowed |
| Medium Haul | Not Allowed | Not Allowed |
| CANCELLATION FEE | ||
| Short Haul | Not Allowed | Not Allowed |
| Medium Haul | Not Allowed | Not Allowed |
| Partial Cancellation | Not Allowed | |
| PENALTIES | ||
| Haul | Before Departure | After Departure |
| CHANGE FEE | ||
| Short Haul | Not Allowed | Not Allowed |
| Medium Haul | Not Allowed | Not Allowed |
| CANCELLATION FEE | ||
| Short Haul | Not Allowed | Not Allowed |
| Medium Haul | Not Allowed | Not Allowed |
| Partial Cancellation | Not Allowed | |
| PENALTIES | ||
| Haul | Before Departure | After Departure |
| CHANGE FEE | ||
| Short Haul | USD 40 | Not Allowed |
| Medium Haul | USD 70 | USD 120 |
| CANCELLATION FEE | ||
| Short Haul | USD 50 | Non Refundable |
| Medium Haul | USD 90 | Non Refundable |
| Partial Cancellation | Not Allowed | |
| PENALTIES | ||
| Haul | Before Departure | After Departure |
| CHANGE FEE | ||
| Short Haul | USD 30 | Not Allowed |
| Medium Haul | USD 50 | USD 120 |
| CANCELLATION FEE | ||
| Short Haul | USD 30 | Non Refundable |
| Medium Haul | USD 70 | Non Refundable |
| Partial Cancellation | Permitted with a fee | |
| PENALTIES | ||
| Haul | Before Departure | After Departure |
| CHANGE FEE | ||
| Short Haul | 1 Free date change | USD 20 |
| Medium Haul | 1 Free date change | USD 30 |
| CANCELLATION FEE | ||
| Short Haul | USD 20 | Non Refundable |
| Medium Haul | USD 50 | Non Refundable |
| Partial Cancellation | Permitted with a fee | |
Book with your Seylan or Commercial Bank Credit Card and enjoy flexible installment plans!
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