If your travel plans have changed, you may cancel your booking. Refunds will be processed according to the fare rules attached to your ticket.

Please note:

• All credit notes are non-transferable and must be used by the original ticket holder.

• Non-refundable tickets include those issued under special discounted or promotional fares.
  
  

How to request a refund:

1. Complete the form below with your details.

2. Our team will contact you to assist with your request.

Refund processing typically takes up to 30 working days.